Shipping policy

Shipping policy

We use the most reliable courier services in India and DHL Express for our international customers. To ensure a seamless delivery, please provide your full address with pin-code and both a primary and alternate contact number.

Dispatch: Orders are dispatched on the same day the order is placed.

Domestic Delivery: Typically takes 2–5 working days.

Shipping Costs

Within India: We offer FREE shipping on all domestic orders. Prices are inclusive of GST.

Reverse Shipping: For any returns or exchanges, the customer has to request an exchange and our delivery partner will collect the product at your doorstep

Special Requests & Transit

If you require a product to be delivered by a specific date or have special handling requirements, please call us at our customer care number immediately after placing your order. We will do our best to accommodate your request.

Please note: While we strive for speed, we cannot be held accountable for unforeseen delays such as weather conditions, pandemics, or carrier-related travel delays.

Contact Us

For any questions regarding your shipment or to make a special request, please reach out:

Customer Care: +91 93634 09046

Email: xtrassxcut2026@gmail.com